Covid 19 August Update

We are 1 week into lockdown 4.0 and there have been big changes at our clinic. (Yes, it escalated quickly and somehow we went straight from 2.0 to 4.0)

Stage 4 restrictions are aligned to Victoria's current State of Disaster and are understandably focused on saving and protecting lives.

We are all in this together and abiding by these new laws for the greater good.

So what do these new Melbourne Stage 4 restrictions mean for us?

Chiropractic is an allied health service regulated by AHPRA. We are permitted to remain OPEN, but it is NOT business as usual.
Chiropractic care is only available if you are in moderate to severe pain, and your condition is urgent and essential. You do NOT need a referral from your GP.

We have been advised that treatment must only be provided if the absence of, or delay of this care, would result in a significant change/deterioration in your functional independence necessitating escalation of care.

Examples provided by the DHHS of when it is appropriate for care to be provided to a patient include the following:

1. To avoid a requirement for specialist input/review;

2. To avoid an increase in care needs and/or alternate accommodation;

3. To avoid a hospital admission or emergency department presentation.

Nutritional consultations are still available via phone or zoom. You can still book these appointments by phone or online and we will contact you.
Remedial massage is sadly paused.

We are still here for you even if your condition is not considered urgent and essential. You can contact us via phone, messenger or email and we will do our very best to help. Sadly, we just cannot provide face-to-face treatment. If you deteriorate significantly, have a new moderate to severe injury, or think that without our treatment you’ll end up in hospital, please make sure you book an appointment via phone or online. If you currently have an appointment booked in, expect a call from us in the next few days to discuss your options.

Thank you for your support.

We are taking every step and following strict hygiene protocols set by the governing health authorities to minimise the risk of covid 19 transmission.

Patients must stay home if they experience a fever, cough, sore throat and/or a loss of their sense of smell.
Patients that have close contact with a positive case are required to get tested and self isolate for 14+ days.
Temperature checks are taken before treatment.
Hand sanitiser is available at reception and in every treatment room.
Masks are mandatory.
Your chiropractor minimises risk by wearing a face mask, face shield and disposable single use gloves.
Treatment tables and tools used are washed and disinfected before and after every treatment.
Towels and pillow coverings are changed after every treatment.
Reception desk, efpos machine, pens, clipboards, tables, chairs, light switches, hand rails, taps and door handles are washed and disinfected daily.
Cash payments are no longer available. Patients are encouraged to use tap-and-go.
Our toys and books have been packed away.

Melbourne Stage 4 Lockdown

Our Hours have Changed (again)

Hygiene Protocols

Spot Pack ♥